Everyone wants to get to the 4th Quadrant
DONE and Happy
Not every project gets there.

Why Use it?
What is it?
If you don’t define DONE three things can happen:  You can’t measure if it is achieved.  You don’t know when it is achieved.  You don’t have direction to guide you to achieving it.
The DONE State Assessment Matrix is a grid that enables projects to assess the level of achieved SUCCESS. It can be used as a classification bucket for survey responses.  It can be used as a template to help define DONE characteristics.